State Farm® Insurance Agent Cristina Mills

"Alana has done a great job helping me with my insurance needs. She always answers my email promptly and takes care of all my insurance questions."

"I transferred my insurance from New Jersey to Florida and worked with Alana, who was excellent and very professional. She was thorough and answered all my questions. I highly recommend this agency."

"Great people and great rates."

"Always very helpful, attentive and personable!!"

"Eddie was thoughtful, insightful, and well versed in insurance. He was also detailed and patient in explaining options. And he reduced my insurance cost. Great work, Eddie!"

"Excellent experience with this office wonderful people working here. Thank you Cristina"

"Amazing service Cristina is so sweet and helpful"

"Very nice person"

"I’ve had State Farm Insurance for years and currently have my personal, renters, and auto insurance with them. Alana has been great to work with. She’s always responsive, knowledgeable, and helpful. She always provides valuable insights and thoughtful recommendations, making the whole experience easy and stress-free."

"Great staff excellent service truly agents trying to help and serve the community"

"I had the pleasure of dealing with Christian as my rep.....was very professional and polite....gave me excellent detailed information for my auto policy which ended up me saving from the other carrier.....greatly appreciated...highly recommend if your looking to get great customer service and plus saving on your insurance policy"

"State Farm saved me nearly $200 a month on car insurance. Eddie was so helpful and made the process so easy. I highly recommend this agency."

"With Outstanding Service and Unmatched Dedication — Cristina Mills is Simply the Best! I have had the pleasure of working with Cristina as my insurance agent for several years now, and I can honestly say she is one of the most dedicated and proactive professionals I’ve ever encountered. Every time I face an issue or have a question, she is always ahead of it — anticipating my needs and addressing potential concerns before they even become problems. What truly sets Cristina apart is her genuine willingness to go above and beyond for her clients. She consistently demonstrates a level of care and commitment that is rare in any industry. Whether it’s finding innovative solutions to save money, tailoring coverage to suit my specific needs, or simply providing reassurance during stressful situations, she always comes through with personalized advice and support.
Over the years, Cristina has proven to be not just an insurance agent, but a trusted partner. She takes the time to understand my unique circumstances, and her suggestions are always thoughtful and well-informed. Her responsiveness and willingness to assist at a moment’s notice give me peace of mind, knowing that I am in capable hands. If you’re searching for an insurance agent who is reliable, resourceful, and truly cares about her clients, look no further. Cristina is, without a doubt, the best in the business. I wholeheartedly recommend her to anyone in need of insurance services — she’s the real deal. Do yourself a favor: choose Cristina, and you won’t be disappointed!
Thanks team!"

"I had a great experience working with Christian from State Farm. He helped me get my insurance set up and made the whole process easy and stress free. He was professional, patient, and took the time to answer all my questions. I really appreciate his help and excellent customer service. I highly recommend Christian to anyone looking for insurance!"

"I have never experienced such poor customer service.
I called regarding an increase in my insurance premium that occurred through no fault of my own. The increase was related to the Drive Safe & Save beacon that was supposedly sent to me but never arrived. When I realized I had not received it, I called and requested that another beacon be sent. I was told one would be sent immediately.
That second beacon also did not arrive for over a month. When it finally did arrive, it was inside an additional envelope from the USPS apologizing because the original envelope had been damaged and opened. This clearly shows that the delay and issue with receiving the beacon were not caused by me.
I attempted to explain this situation to both representatives I spoke with, but both repeatedly interrupted me and spoke over me. Instead of listening to the details, I was essentially told that the premium increase would not be changed and that the situation was my fault. The second representative I spoke with, Alona, even went so far as to refer to me as a “repeat offender,” stating that I had supposedly done this last year as well.
When I contacted customer service for assistance, the first representative was extremely unprofessional. Each time I attempted to explain the situation, I was interrupted and not allowed to finish. I was never given a fair opportunity to fully explain my concern, and the representative ultimately disconnected the call.
After calling back multiple times, I reached another representative. Rather than listening to the issue, she immediately began lecturing me about how “we’re not going to scream at each other,” even though I was simply trying to explain what had happened. Like the previous representative, she repeatedly interrupted me and would not allow me to finish a sentence.
The level of customer service I received was completely unacceptable. I called seeking help with a premium increase caused by circumstances outside of my control, yet I was treated with disrespect, spoken over, and denied the opportunity to explain the situation.
This experience was frustrating, unprofessional, and deeply disappointing. I am requesting that this matter be reviewed, including the handling of the calls, the statements made by the representatives, and the circumstances surrounding the missing and delayed Drive Safe & Save beacon. I am also requesting that the premium increase be corrected, that a professional apology be provided by the representatives involved, and that the owner or manager of this branch contact me directly to discuss this matter, please."

"The gentleman I spoke to was courteous very knowledgeable in the insurance provided me a great help in getting a great quote for my insurance which I went with. I implore people to utilize State Farm. They’re an amazing agency."

"Was a pleasure to Obtain My Auto insurance with Eddy. Efficient and polite.
As Was moving from SC to florida and Was not sure how much more it was going to cost, Very reasonable and Pleasant."

"“Eddie provided outstanding customer service while helping me sign up today! He was professional, knowledgeable, patient, and made the entire process easy to understand. Eddie took the time to answer all of my questions, explain my options, and made sure I felt confident in my decisions. His friendly attitude and willingness to help truly made a difference. I highly recommend Eddie to anyone looking for excellent service and a stress-free experience. Thank you, Eddie, for going above and beyond!” 😊"

"Christian is especially wonderful!!! I had a great experience every time and he went above and beyond to help me."

"If you need insurance and dont know where to go Well look no further you are at the right place Alana was amazing great attitude and extremely knowledgeable she even helped me save $40 a month on my car insurance it wasn't the gecko it was Alana

Thanks for doing such a great job in such a timely manor process was extremely simple and stress free thanks again"

"Responsive, professional and went the distance to resolve my issues"

"Eddie was incredibly helpful and provided detailed info and recommendations. Highly recommend!!"

"Alana provided outstanding service from the moment I arrived. She took the time to carefully review my policy and smoothly handle my transfer from CT to FL, making the entire process much easier than I expected.

What really stood out was her professionalism, knowledge, and attention to detail. She answered every question clearly, brought up important topics I would not have considered on my own, and made sure I fully understood my coverage and options.

It is rare to find someone who is both highly knowledgeable and genuinely caring with customers. Alana made me feel valued and supported throughout the entire experience. I truly appreciate her help and would highly recommend working with her."

"Lauren was helpful, courteous, and professional, she listened to my needs and communicate respectfully.

You did Great Lauren 👍"

"Fast friendly and very competitive. … and LOCAL!
Thank you Eddie."